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Frequently Asked Questions

General Questions

Have a question? Browse through our most frequently asked questions to learn more about what we offer, how to get quotes, place an order and ensure you make the most of our beautiful website!

Where are you based and what areas do you cover?

Michessie is based in Johannesburg, South Africa.  We do ship nationwide and internationally but we need to know quantities and your location before we can price shipping.

How do I order?

Most of our pieces are one of a kind,  so stock in our online store changes frequently.

Wall Art: commission basis only so please email your request and we will get back to you.

How long will my order take?

It depends on the order – but we will give you all relevant information upfront and keep you informed throughout the process.

Can the hand painted fabrics be washed?

Yes – but a more gentle wash and drying treatment is best for optimal colour retention.  If there are any specific care instructions they will be included with the product.

Need more information?

If you need more information, you can ask us a question here and a friendly Michessie representative will get back to you as soon as possible.

+27 82 407 4758