Frequently Asked Questions

General Questions

Have a question? Browse through our most frequently asked questions to learn more about what we offer, how to get quotes, place an order and ensure you make the most of our beautiful website!

Where are you based and what areas do you cover?

Michessie is based in Johannesburg, South Africa.  We do ship nationwide and internationally but we need to know quantities and your location before we can price shipping.

How do I order?

For wallpaper – send us an email with your choice of paper from one of our galleries.  Please give us the width and height of the wall for a quote.
For scatter cushions – send us an email detailing cushion name, size and quantities required.
Please note: while we do have some stock, most of our items are bespoke.

How long will my order take?

It depends on the order – but we will give you all relevant information upfront and keep you informed throughout the process.

Can the printed fabrics be washed?

Yes – but a more gentle wash and drying treatment is best for optimal colour retention.

Can I clean the wall paper?

Yes, with a damp cloth and mild detergent.  It is not advisable to saturate surface with chemical based cleaners.

Do I hang the feature wall paper like any other wallpaper?

Yes, the papers are installed with wall paper paste like other professional wall papers.  It is advisable to get a professional to hang the papers.

Can I hang the papers in damp places, like bathrooms?

Yes, our printers have speciality mould resistant papers for damp conditions.  It is important to state with enquiry that the intended room is a bathroom or damp area.

Can I order a piece of furniture I’ve seen sold on your website?

Yes, although it may not be exactly the same.  We try and make small changes to keep these items one of a kind.

Need more information?

If you need more information, you can ask us a question here and a friendly Michessie representative will get back to you as soon as possible.

+27 82 407 4758